Terms of Service

1. Parties and Acceptance

These Terms constitute an agreement between you and voyagersforge INC (registration number 2025-001723912, address 30 N Gould St Ste R, Sheridan, WY 82801, USA). Registering an account, topping up, or placing an order constitutes acceptance of these Terms together with the Privacy Policy, the Refund Policy, and the Acceptable Use Policy.

2. Services

We provide search, sale, and delivery services for proxy IP resources. Our product lines include residential proxies, ISP static proxies, data center IPv4/IPv6, and mobile proxies.

Proxy resources are sourced from upstream suppliers under contract with us. We are responsible for order acceptance, credential generation, after-sales replacement, and refunds. Fluctuations in upstream network quality may affect availability, and we bear the corresponding liability in accordance with the Refund Policy.

We do not guarantee that any particular website, platform, or risk-control system will accept our IP addresses. Whether an IP address is usable depends on the policies of the target site and does not constitute a quality defect.

3. Accounts and Verification

You must provide a valid email address and keep your account and password secure. All activity under your account is deemed to be your own.

We may require additional identity information and a description of your business use where necessary for anti-fraud, anti-money-laundering, or compliance review. Refusal to provide it may result in suspension of orders or closure of the account.

Transferring, lending, or renting accounts is prohibited, as is sharing a single account among multiple persons (business customers may apply for sub-accounts).

4. Balance and Top-Ups

The balance on this site is a prepaid spending credit usable only for purchasing services on this site. It is not legal tender, is non-withdrawable and non-transferable, and does not bear interest.

Funds are credited immediately upon a successful top-up. Where a delay at the payment channel prevents crediting, submit a ticket with the transaction ID and the amount will be credited after verification.

We may run top-up bonus promotions. Bonus credit may only be spent, may not be withdrawn, and is not combined with cash refunds.

Where a balance remains unused for an extended period (no login and no transaction for 24 consecutive months) and you cannot be reached, we will deal with the remaining balance in accordance with local law after giving 30 days notice.

5. Orders and Automatic Delivery

At checkout, the system prices the order in real time according to the selected product, country, quantity, and duration. After successful payment, the system automatically places the order upstream and generates credentials, usually within seconds.

The delivered content is as shown on the order details page: proxy address, port, account, and validity period, with text/CSV download also provided.

Where an order cannot be delivered because of insufficient upstream inventory, the system automatically refunds the amount to your site balance, or returns it to the original payment method at your option.

You should verify usability within 24 hours of delivery. Failure to raise an objection within that period constitutes acceptance of delivery.

6. Usage Restrictions

You may use proxy resources only for lawful business purposes and must comply with the Acceptable Use Policy.

Using our services for resale, sub-distribution, or otherwise providing access to third parties is prohibited unless you have entered into a separate written distribution agreement with us (see the Supplier Onboarding Agreement).

Bypassing metering by technical means, forging orders, bulk-registering accounts to obtain bonus credit, or attacking this site or upstream infrastructure is prohibited.

7. Pricing and Adjustments

Prices are those displayed on the page at the time the order is submitted. We may adjust list prices and volume discounts; adjustments do not affect orders already paid.

Where price adjustments result from changes in upstream costs, exchange rates, or taxes, we will announce them on the site.

8. Intellectual Property

The interface, copy, code, trademarks, and documentation of this site belong to us or to the respective rights holders. You receive a limited, non-exclusive, non-transferable licence to use the services and acquire no rights in any source code or trademark.

9. Disclaimer and Limitation of Liability

The services are provided "as is". We are not liable for business losses caused by changes in target site policies, your manner of use, third-party network outages, or force majeure.

To the maximum extent permitted by law, our aggregate liability shall not exceed the amount you actually paid for the order in dispute. We are not liable for indirect loss, loss of profit, loss of goodwill, or loss of data.

This section does not exclude liability that may not be excluded under applicable law.

10. Suspension and Termination

We may immediately suspend or terminate services and freeze the associated balance in the following circumstances: breach of the usage policies, suspected fraud or card fraud, compliance takedown by an upstream supplier, or a requirement of law enforcement or a regulator.

Where termination results from your breach, the unconsumed balance is refunded after deducting the cost of services already delivered and liquidated damages; where termination results from our cause, the unconsumed balance is refunded in full.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Wyoming, USA. Disputes shall first be resolved through negotiation; failing that, they shall be submitted to the courts of competent jurisdiction in Wyoming, USA.

The invalidity of any part of these Terms does not affect the validity of the remaining provisions. Our failure to exercise a right does not constitute a waiver of that right.

12. Contact Us

Email: [email protected]; customer support: [email protected]; telephone: +1 307-533-2724; Telegram support: https://t.me/Voyagersforge.

On-site ticket support: /tickets.php. Please submit delivery failures, connection problems, or incorrect charges through a ticket, attaching the order number and test records. You may communicate directly with support within the ticket, and replies are synchronized to your account page.

Telegram is suitable for quick communication about temporary faults (IP replacement, a single endpoint being unreachable). Requests involving refunds or account changes should be made by ticket or email so that a record is retained.